Bank of Kigali goes live on banking software company Temenos

RWANDA – Bank of Kigali Plc, Rwanda’s largest bank by assets and market share, has gone live on Temenos, the banking software company.

Replacing its core banking system with Temenos open platform for composable banking allows the bank to break free from legacy constraints and accelerate its digital transformation.

“Congratulations to the team at Bank of Kigali. The go-live on Temenos is a major milestone for the bank and its customers. Rwanda has “bet big” on digitization to accelerate growth and reduce poverty with some of the highest rates of coverage for mobile broadband on the continent,” said Jean-Paul Mergeai, President EMEA – APAC, Temenos.

Bank of Kigali has similarly bold ambitions for digital transformation to improve the financial lives of all Rwandans. A modern banking platform is vital to thrive in the world of instant, always-on digital banking and Temenos is proud to support the bank to realize its vision.”

Bank of Kigali can now quickly expand its digital channels and engagement to deliver faster, smarter customer experiences.

Powered by Temenos, Bank of Kigali aims to double its retail and SME customer base to over one million in the next year through increased automation and new digital services such as payroll loans and enhanced mobile offerings.

“We are delighted to be live on Temenos, the modern technology platform of choice for banks worldwide. Temenos is crucial to our vision of giving anyone, anywhere, the best customer experience through digital and retaining our position as the leader in the country,” Dr. Diane Karusisi, Chief Executive Officer, Bank of Kigali, commented.

“We also benefit from a wealth of insight and information on banks worldwide as part of the Temenos Value Benchmark that helps us understand, accelerate, and optimize the business value created by our technology investment.

“I commend our staff and the support of Temenos, Inlaks and MCBC for their hard work in ensuring this go-live went as planned despite all the constraints brought by COVID-19 in the past two years. We can now propel our product innovation and lead the way in digital financial services while benefiting from increased automation to achieve operational efficiency.”

The Temenos platform, including Financial Crime Mitigation (FCM) solution, was implemented by Temenos partners Inlaks and MCB Consulting. With integrated core banking and data management capabilities, the bank can deliver a smooth customer experience with controlled risk.

Recently, the bank had announced that it has partnered with digital payments company DPO Group to onboard eCommerce merchants for the bank.

The new partnership will allow Bank of Kigali customers to access efficient eCommerce and payments services through DPO Group’s robust platform. This move is expected to see Bank of Kigali onboard hundreds of new online merchants as well as offering digital payment services to its existing business customers.

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