Using the App, customer will be able to access can access accurate shipping quotations, find their closest DHL Service Points for easy collections and deliveries and of course, track their shipments in real time.
Heymans explained that the DHL Express Mobile app offers a number of key benefits to customers, allowing them to access valuable features on the move.
“Embracing digitalization is the name of the game when it comes to enhancing customer experience and we are excited to introduce yet another exciting mobile application to our customers across the region”, Said Heymans.
Heymans explains that the DHL Express Mobile app offers a number of key benefits to customers, allowing them to access valuable features on the move.
He added that it’s not only about new technology, but also a different mindset and culture.
“Our customers are constantly evolving and changing the ways that they communicate, work, travel and consume, so we need to ensure that we are providing them with solutions that are agile enough to adapt to their changing needs. “he said.
With online transactions growing exponentially in Africa, Heymans says that there is a clear demand for integrated mobile solutions that allow customers to transact whenever and wherever they are.
The app which was developed in-house through DHL’s Global IT services team is available on both iOS and Android.