NSSF partners Safaricom for members to access pension services through M-Pesa app

KENYA – The National Social Security Fund (NSSF) and Safaricom have partnered to provide various mobile app pension services.

Safaricom subscribers can now access pension services offered by the National Social Security Fund (NSSF) using their M-PESA Super App. It targets an estimated 4.8 milllion customers on the app.

Customers can register for NSSF membership, keep track of their contributions, top up and manage their NSSF account, and make Tenant Purchase Scheme (TPS) payments all within the M-Pesa app.

Under the deal, customers will access NSSF Mini App to register for NSSF membership, keep track of their contributions, top up and manage their NSSF account, and make Tenant Purchase Scheme (TPS) payments within the M-PESA Super App.

“We continue to explore different ways to provide our customers with even more convenience and access to useful services by establishing key partnerships with organisations such as NSSF,” said Peter Ndegwa, Safaricom Plc Chief Executive Officer.

“The NSSF Mini App will go a long way in providing customers with an exceptional user experience while providing them with the freedom to access services on their smartphones at any time through the M-PESA Super App.”

NSSF is targeting to leverage on the app to grow its product such as Haba Haba, a savings plan for businesspeople in the jua kali sector launched in November 2019.

“The demand for NSSF services and the need to save for pension has gone beyond formally employed people to entrepreneurs especially those running medium and small businesses,” said Dr. Anthony Omerikwa, NSSF Managing Trustee.

“It has therefore become necessary to partner with organisations such as Safaricom to extend the reach of our services including though smartphones on the NSSF M-PESA Mini App.”

Through Haba Haba savings plan, members are able to save at least Kshs. 25 daily with the option of withdrawing 50% of their contribution after consistently contributing for a minimum of 5 years.

The M-PESA Super App provides customers with a range of Mini Apps that enables them to convenient access a variety of products and services from a single app on their smartphones.

More than 5 million customers have downloaded the Super App since launch.

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