KENYA – Amdocs, a leading provider of software and services to communications and media companies, announced the completion of a revenue assurance implementation at Safaricom, a major mobile network operator in Kenya.
As part of its announced plan to modernize, automate and digitize its business, Safaricom required a trusted partner to help improve detection and recovery of revenue leakage by automating its revenue assurance process, and increasing revenue assurance coverage to all of its lines of business.
Amdocs has provided Safaricom with an end-to-end solution with the ability to continuously adapt to the growth and changing needs of Safaricom’s business. Amdocs’ DevOps delivery model enabled IT to work hand-in-hand with the business to innovate and bring value in fast cycles.
Nicholas Mulila, Chief Corporate Security Officer at Safaricom, said that, “In such a dynamic market, we needed a flexible partner with extensive expertise in coping with multiple systems and large data volumes.
“By partnering with Amdocs, we managed to successfully implement a new revenue assurance system on time, and on budget.”
Gary Miles, chief marketing officer at Amdocs, said that, “An industry transformation is underway, with CSPs looking to gain business agility and IT velocity as the pace of modernization accelerates.
“Through our continued partnership, we will enable Safaricom to balance rapidly bringing new innovative services to market, with being able to protect its revenue from unidentified leakage and fraud.”
Amdocs has a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs delivers business improvements to drive growth.
Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of US$4.1 billion in fiscal 2019.