Dip takes over ranks from Sivachi Muleji who resigned from the role at the end of January having served on the top seat since May 2019.
The firm says it will tap into Mr Patel’s experience gained at Uber to replicate the taxi hailing model in the matatu sector.
“We see the Kenyan commuter market as one with great potential and with a gap that we are working to fill using technology,” said Mostafa.
“We, therefore, needed to carefully select an individual with extensive experience in the Kenyan tech space and a passion for impacting the daily lives of commuters. I am sure we have made the right choice.”
He holds a master’s degree in Accounting from the London School of Economics and an economics bachelor’s from the Vassar College.
SWVL offers point-to-point shuttle services with users booking trips through mobile phones. They are then notified of the nearest pick-up point, price and time to board. It is popular with the Nairobi’s working-class keen to avoid the matatu chaos.
In February this year, the firm added long-distance trips to Naivasha, Kisumu, Nakuru, Meru and Embu as well as multiple routes in Nairobi and outskirts. It already has 55 connections.
The start-up, which was founded by Egyptian operators, had set a target to grow its network to 500 routes served by 1,000 buses. But its expansion has faced regulatory headwinds.
In 2019, the transport regulator ordered it to cease operations over a PSV licence.