Infobip acquires license to operate in Zambia for servicing the SADC region

ZAMBIA – Infobip, a global cloud communication platform and leader in omnichannel customer engagement, has acquired a Service without Network (National) licence to operate in Zambia, a market that is key to its expansion and servicing of the Southern African Development Community (SADC) region. “Zambia is an exciting market for Infobip, allowing us to service neighbouring countries such as Zimbabwe…

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Infobip to boost Espresso Senegal’s WhatsApp communication

SENEGAL – Infobip, global communications platform for business, will provide WhatsApp customer communication services and its Conversations CPaaS-based contact centre system to Senegal mobile operator Expresso. According to a press release communication services provider, combining WhatsApp with Infobip’s in-house developed Conversations cloud contact centre software gives Expresso Senegal a powerful tool to manage customer communications and multiple use cases, from…

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